GENERAL CONDITIONS OF USE
In compliance with the provisions of Spanish law in the Law on Services of the Information Society (LSSI) published in the Official State Gazette (B.O.E.) of July 12, 2002, the following document is published:
1. Identifying data
stampida.es is a business unit belonging to Copy Drana S.L. (CIF: B-62361001) company with registered address at C / Sicilia 288, 08013 Barcelona, and registered in the Mercantile Registry of Barcelona
2. Description of the service
Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.
Stampida, reserves the right to modify any type of information that may appear on the website, without there being any obligation to pre-advise or inform the users of said obligations, being understood as sufficient with the publication on the website of the provider.
Stampida provides a series of services on the Internet to its users and customers. One such service is to sell personalized items such as T-shirts, sweatshirts, mugs, key rings, stickers, etc. Stampida users can purchase or create their own design for their own use. Users who want to sell through Personal Stores must accept the Conditions of use of Personal Stores at the time of subscribing to this service.
3. General rules
3.1 Prohibited use
You can not attempt to cause any damage to the website or the stampida.es service.
For example, and without being this complete or exhaustive list, you can not:
a) To impede the Stampida service using viruses or other programs designed to cause damage to any software or hardware.
b) Modify or create versions of any technology used in Stampida.
c) Use any type of script, robot or technology to monitor the web, with the exception of counters or "Google Analytics" type services for your Personal Store.
d) Collect emails or other information through the Stampida service.
e) Impersonating another person or entity.
3.2 Privacy and data protection
At Stampida.es we are especially aware of security and guarantee the confidentiality of the data provided by our customers. We are committed to giving you the best service and the best online experience.
When a customer places an order through our secure server, your personal and household data, and those relating to your purchases and payment methods, are incorporated into our database to process the order.
In stampida.es we do not have any access to the information related to the credit card number of our clients. We only receive confirmation of payment from the banking institutions that process the order.
In any case, your personal information will be transferred to third parties unrelated to Copy Drana S.L.
Data Protection Act:
In accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its implementing regulations, the person responsible for the website, in compliance with the provisions of art. 5 and 6 of the LOPD, informs all users of the website that provide or will provide their personal data, that these will be incorporated into an automated file that is duly registered with the Spanish Agency for Data Protection.
Users, by checking the box enabled in the registration forms enabled on the website expressly and freely and unequivocally accept that their personal data be processed by STAMPIDA to perform the following purposes:
Complete your registered user application and / or your order for products offered by STAMPIDA. Once your request is confirmed and accepted, the user will receive a confirmation email at the address indicated at the time of completing the registration form.
Remission of commercial advertising communications by e-mail. Said commercial communications will be related to products or services offered by STAMPIDA.
Conduct statistical studies.
Process orders, requests or respond to requests made by the user through any of the contact forms that are made available to the user on the STAMPIDA website.
Send the STAMPIDA newsletter or newsletter.
STAMPIDA expressly informs and guarantees users that their personal data will not be transferred in any case to third companies, and that whenever there was to be some kind of transfer of personal data, previously, the express, informed, and informed consent would be requested. unmistakable by the owners.
All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user. In case all the data are not provided, STAMPIDA does not guarantee that the information and services provided are completely adjusted to your needs.
STAMPIDA guarantees in any case to the user the exercise of the rights of access, rectification, cancellation, information and opposition, in the terms provided in the current legislation. Therefore, in accordance with the provisions of the Organic Law 15/1999, of Protection of Personal Data (LOPD) may exercise their rights by sending an express request, along with a copy of your ID, to the address of the company C / Sicilia 288, 08013 Barcelona, (Att: Customer Service) or send an email through the contact form.
3.3 Purchase conditions
To make a purchase, the user can send us their order online through the "shopping cart" system implemented on our website stampida.es.
The prices of the products exhibited on the stampida.es website include the Value Added Tax (VAT) that, if applicable, is applicable.
Purchases that will be delivered within the territory of any of the member states of the European Union will be subject to VAT.
Way to pay
When making the order, the customer can freely choose to pay the purchases made by card (MasterCard, Visa, Visa Electron, ...); In certain cases and to prevent possible fraud stampida.es reserves the right to request a specific form of payment from a client.
Form, expenses and delivery time
The customer can select the shipping method from among the possible ones for his shipping area. You should bear in mind that delivery times, quality of service, delivery point and cost will be different for each form of transport.
The delivery period consists of the production period and the delivery period.
Note: Saturdays, Sundays and holidays there is no distribution.
It is possible that for several reasons an order suffers certain delays in production, due to inventory mismatching, prior confirmation with the customer, etc.
Stampida.es sends orders to its customers residing in the Iberian Peninsula through different transport companies, within 3-5 days.
The transport periods can be altered by extraordinary incidents in the carrier and by difficulties in the delivery of the goods. Stampida.es is committed to replace within a reasonable time any order that has been damaged or lost by that agency
4. Legal guarantee, returns and changes
4.1. Legal guarantee
In case of defective product, stampida.es will proceed, as appropriate, to the repair, replacement, price reduction or termination of the contract, procedures that will be free for the customer. Stampida.es responds of the lack of conformity that is manifested within a period of 2 years from delivery. The client must inform stampida.es of the lack of conformity within 2 months of having knowledge of it.
4.2. Changes and refunds (right of withdrawal)
The customer can choose between the change of the product or the full refund of the amount. The user will have 7 calendar days to make the return or change, counting from the date of receipt of the order.
The customer will send stampida.es via carrier with the shipping costs charged to the customer within the period, stipulating if you want a change of pledge or a refund of the amount, to the following address:
C / Sicilia nº 288
If it is a refund of the amount, stampida.es will return the purchase money via bank transfer to the account indicated by the customer or by credit card / debit card.
In case of a change, stampida.es will make the change and send it to the client at no cost to him. If a product other than that requested by the customer was delivered due to stampida.es error, the correct product will be delivered without any additional charge to the buyer.
For any claim or suggestion, you can contact:
Customer service department.
C / Sicilia nº 288
5. Intellectual and industrial property
5.1. Ownership of users
The user declares and guarantees the intellectual and industrial owner of the content that he uploads and composes in stampida.es, or has the necessary authorizations of the owners to do so. Likewise, the user grants Stampida a non-exclusive, worldwide and free license to use said content, in the media and formats that Stampida deems convenient to provide its service of creation, production and shipment of articles. Stampida may assign this license to a third party if necessary for the creation, production and shipment of articles. Stampida acknowledges in favor of its owners the corresponding rights of industrial and intellectual property, not implying their mere mention or appearance on the website the existence of rights or any responsibility of the provider over them, as well as endorsement, sponsorship or recommendation by the same.
5.2. Property of Stampida
The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics are the property of Stampida, or where appropriate, have a license or authorization expressed by the authors. All the contents of the website are duly protected by the rules of intellectual and industrial property, as well as registered in the corresponding public registers.
5.3. Infringement notifications
To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the following email: firstname.lastname@example.org
6. Stampida's rights
Stampida reserves the right (without assuming the obligation) to monitor transactions and communications that occur on its website. If Stampida determines, in its own judgment, that a user breaks or may break any condition of the General Conditions of Use or that such transaction or communication is inappropriate, Stampida may cancel or restrict access to said user or questionable material, without further liability for the parties involved.
6.2 Modifications of the service
Stampida reserves the right to modify the distribution, organization and appearance of its website and the services it offers, and may change or suspend any aspect of its services and / or prices without prior notice and without any responsibility for any of the parties.
6.3 User cancellation
Stampida, at her own discretion and with or without notice, can:
a) suspend or limit the use of stampida.es to a specific user, as well as completely close an account.
b) remove the content that you consider appropriate from the servers and directories of stampida.es
c) Prohibit the use of stampida.es services
6.4 Communications sent by users
Stampida reserves the right to use the material and communications sent by users in: questions, comments, forums, ideas and contests; for marketing or other promotional acts, without these confidential communications being considered.
7. Link Policy
Stampida is not responsible for those other websites or files that may be accessed through hypertext links (links) available among its contents, since these linked pages are the responsibility of their respective owners. This page, therefore, neither approves nor endorses the products, services, contents, information, data, files and any kind of material existing in such web pages or files and does not control or be responsible for the quality, legality, reliability and usefulness of the information content and services existing in the linked sites and that are alien to this page. In the event that it is deemed appropriate or that a competent body declares the illegality of the data, ordering its withdrawal or that access to them is impossible, or the existence of the injury has been declared, and we have been expressly notified the corresponding resolution, the links indicated would be immediately withdrawn.
8. Limitation of responsibilities
Stampida.es excludes any liability for damages of any nature that may be due to the lack of availability or continuity of the operation of stampida.es, as well as the misuse of the website and / or its contents.
9. Applicable legislation and competent jurisdiction
These general conditions are ruled by the Spanish Law. The parties submit, at their option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile.